Privacy Policy

Effective Date: October 26, 2025
True North Wellness Services, LLC (“True North,” “we,” “our,” or “us”) is committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, communicate with us, or use our services.

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Information We Collect

We may collect personal and non-personal information in the following ways:

• Information You Provide Directly:
  When you contact us via forms, email, or phone, you may provide personal information such as your name, email address, phone number, or other details relevant to your inquiry or care.

• Automatically Collected Information:
  Our website may collect technical data such as your IP address, browser type, operating system, referring website, and usage details through cookies or similar technologies.

• Sensitive Information:
  If you are a client, any information you share for care coordination, counseling, or case management is protected under HIPAA and applicable privacy laws.

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How We Use Your Information

We use your information only for legitimate purposes, including:

• Responding to inquiries or requests for services

• Scheduling consultations or care coordination

• Improving our website, services, and communications

• Sending relevant updates or information (if you opt in)

• Complying with legal, ethical, and regulatory obligations

We do not sell, rent, or trade your personal information to third parties.

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How We Protect Your Information

True North implements appropriate administrative, technical, and physical safeguards to protect your data from unauthorized access, loss, or misuse.
Protected health information (PHI) is handled in compliance with HIPAA and applicable state privacy laws.

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Sharing of Information

We may share your information only:

• With authorized staff or partners who assist in providing care or support services

• When required by law, court order, or government regulation

• With your explicit consent, when applicable

Any third-party service providers (such as website hosting or email systems) are required to maintain strict confidentiality and data protection standards.

 

Cookies and Tracking

Our website may use cookies or analytics tools (like Google Analytics) to understand website usage and improve performance.
You can choose to disable cookies through your browser settings, though this may limit some features of the site.

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Your Rights and Choices

You have the right to:

• Access, correct, or request deletion of your personal information

• Opt out of non-essential communications

• Request information on how your data is used or shared

To exercise these rights, contact us at tiffany@truenorthwellnessservices.com.

 

Links to Other Websites

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of external websites.

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Updates to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on our website with a revised “Effective Date.”

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Contact Us:

If you have questions or concerns about this Privacy Policy, please contact:

True North Wellness Services, LLC
Attn: Privacy Officer/Owner
St. Louis, Missouri
📧 tiffany@truenorthwellnessservices.com
📞 (314) 952-8235